• Information you give us. When you contact us or request an appointment through our website forms, by email, phone or WhatsApp, we collect your name, phone number, email address and the details you choose to share about your enquiry. Please do not include detailed medical information in website forms or messages. We will ask for what we need during your consultation.
• Information collected automatically. When you visit, our website and its analytics tools collect technical information, such as your IP address, browser and device type, pages viewed and how you arrived at the site.

• To reply to your enquiry and arrange appointments.
• To run and improve our website and understand how it is used.
• To keep the website secure.

Our website uses Google Analytics to measure visits in aggregate. This uses cookies and similar technologies. You can block cookies in your browser settings.

Our website uses these services, which may receive technical data such as your IP address when your browser loads them:

• Google Analytics, for visit statistics.
• Google Fonts, for the fonts on our pages.
• WhatsApp (Meta), if you choose to message us through the chat button.

These providers have their own privacy policies.

We do not sell your personal data. We share it only with service providers who help us run our website and communications, and where the law requires it. Our website is hosted by Hostinger.

Some of these providers store data outside Singapore. Where this happens, we take steps to make sure your data receives protection comparable to the PDPA.

We generally delete website enquiries once they have been dealt with, and in any case within 30 days unless you have become a patient. Clinical records are kept according to applicable healthcare requirements and are covered by the clinic’s patient-record policies, not this website policy.

You can ask us to tell you what personal data we hold about you, correct it, or withdraw your consent to our use of it. Contact us using the details below. We will respond within a reasonable time.

We take reasonable steps to protect personal data on our website, including secure (HTTPS) connections and access controls. No online transmission is completely secure.